Thursday, September 26, 2013

YES we will retun your call!

Today we received a call a new customer who found us on the internet. All of our lines were busy, so she left a message on our voice mail. We returned her call in less than 30 minutes. She was shocked we called her back so quickly. Evidently she had called several companies over a two day period and we were the only company that returned her call. She spoke with one of our customer service representatives who answered most of her questions. Then she spoke to a manager who answered several technical questions. This new customer is now scheduled for service. We strive to provide excellent service at all times, you can always reach us by phone or email. Actually, our goal is to "exceed our customers expectations."

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