Friday, June 14, 2013

Wild #Bees are dangerous!

#BEES are very active in the Phoenix area right now especially in the north & west valley.  Our Bee calls are double what they usually are. It's always a good idea to hire a professional. Customers are calling with swarms under their eaves, in a tree, in irrigation valve boxes..everywhere.  The money you spend is a fraction of what it will cost you if you are attacked by a swarm trying to do a "do it your self Bee hive removal." Call us #UNIVERSAL PEST CONTROL 623 979-1983.

Thursday, May 30, 2013

I distrust Camels!

"I distrust camels, and anyone else who can go a week without a drink." by Joe E. Lewis.  As our daily highs get stuck in the 100's for the next six months, Hydrate is the cool thing to do. People, animals, and even insects need more water as daily temps soar. Insects seek moisture around the base of your house where your plants and irrigation system provides them with water. More dangerous creatures like Scorpions and black widow spiders then visit your house to hunt those very insects.

#UNIVERSAL PEST CONTROL can help keep those insects down and reduce their population which will in turn reduce the more dangerous creatures. So the moral of the story is drink more water and call Universal.  

Friday, May 3, 2013

HOME IS EVERY PERSON'S CASTLE

We did a Termite treatment for a customer which involved drilling 1/4 inch holes a foot apart around the inside of his garage, then injected #TERMIDOR to kill the termites. We then filled the holes with clear caulking. We explained this procedure in advance, even got him to sign off, before we did the work.

He and his wife were not happy, didn't like the way the little holes looked. So we immediately responded and went out and decided we would paint all those little holes at no charge with paint the customer provided. We went above and beyond what we were required to do in this case.

Their home is their castle and we were going to make it right and please our customer, mission accomplished.


Friday, April 19, 2013

BE GRATEFUL

BE GRATEFUL

How many times do you say the words "thank you" in a day? How many times do you hear these same words? We have to remind ourselves to thank our great customers at #Universal Pest Control each time we see them or they use or service. In our personal life, thank people for gifts, dinners, or other acts of kindness you experience. One can never be too greatful or too polite.

Thursday, March 28, 2013

You did a great job, Thanks!

Job well done. Recently we did a Termite treatment with #TERMIDOR for a very elderly sweet lady in Sun City West, Arizona. The next day she called and insisted upon talking to the Manager.  I took her call, and was please to hear her be very complimentary of our Termite Crew.   Our technician was doing our regular pest control service at her home when he noticed that she had termite tubes in her garage.

 Often times many of us are quick to complain, about poor service. How many of us are as quick to acknowledge good service?  Next time you get a great server at a restaurant, or get a great hair cut, tell them what a great job they did, as well as leaving a good tip.

Tuesday, March 12, 2013

Get into the Flow

Flow is the form of joy, excitement and happiness that occurs when we are so absorbed in an activity we love (in the case of work maybe not love, but really don't mind) that we can loose ourselves and time seems to stand still. So get off the sidelines and get into the Flow. *from pickthebrain.com

Monday, February 25, 2013

Life isn't Fair, lessons you won't be taught in school

Today's Az Republic has an article by business consultant Harvey Mackay, "lessons you won't be taught in school. This is something we often hear from young people, "it's not fair". It is often true that a certain situation, grade, report, choice, promotion, or whatever seems unfair and may very well be.

As parents one of the most important things we can teach our children is that whining about a situation rarely helps. They have to learn to rise above it and move on, in order to achieve their goals. Also learning to negotiate any situation as Mackay says "you don't get what you want you get what you negotiate."

So if you get TERMITES, no it's not fair.  No whining, call us we will negotiate a treatment and price you will be pleased with. UNIVERSAL PEST CONTROL 623 979-1983