New Years Resolutions..Hmm?

It's time for those new year resolutions. I know, exercise more, eat less, travel more, be more patient, and so on. In business we make resolutions like contact more sales leads each week, reach more customers via the internet, email, social media, and so on. In our personal relationships we vow to be better spouses, better parents, better children, better family members, brothers and sisters. Then, things happen that we have no control over happen. These are good things, bad things, unusual, annoying problems. LIFE will come at you in ways that are unexpected and sometimes difficult. Your well intentioned New Year Resolutions may have to take a back seat to your real issues. 

So the best we can all do is give 100%, try to improve as a person from year to year.  Remember ATTITUDE is a little thing that makes a BIG difference.

Snowbird Termites

Fall/Winter is #TERMITE season in the Valley of the Sun. That's right folks the Subterranean termites don't like the 110 degree weather either. This week we've seen termites in the ceilings of homes in the Sun Cities. On the stemwall outside of homes in Glendale and coming out of a cracks in the concrete floor in an upscale neighborhood in Peoria. Termites do millions of dollars in damage each year in the USA. Look for the termites trails or tubes on your home. #TERMIDOR  termite control starting at $599.00 for a 5 year warranty. Enjoy our great Fall/winter weather, take a hike, go for a walk, enjoy. 

C.A.R.E, Communication , Appreciation , Response , Enthusiasm , what a positive goal or message for any company to strive for. This logo or message was on the letterhead of a company that was emailing us to apologize for not delivering a document on time as expected. Ironic, the email was a "sorry we are late note".

If you call us we will return your call the same day, usually within minutes. If you have a problem we will respond appropriately, and not ignore the situation. Our customer service staff and our technicians are  friendly and enthusiastic. We appreciate your business very much and our service will exceed your expectations. We C.A.R.E. every day with every customer. #UNIVERSAL PEST CONTROL

YES we will retun your call!

Today we received a call a new customer who found us on the internet. All of our lines were busy, so she left a message on our voice mail. We returned her call in less than 30 minutes. She was shocked we called her back so quickly. Evidently she had called several companies over a two day period and we were the only company that returned her call. She spoke with one of our customer service representatives who answered most of her questions. Then she spoke to a manager who answered several technical questions. This new customer is now scheduled for service. We strive to provide excellent service at all times, you can always reach us by phone or email. Actually, our goal is to "exceed our customers expectations."

Football season is Termite season.

Fall is football season which is a national obsession and provides great enjoyment. Unfortunately, October is also the most active time of the year for #Subterranean Termites here in the desert. We are getting calls about #termite tubes hanging for ceilings or tubes on the side of exterior foundations.

Our SPECIAL $599.00 for #Termidor treatment with 5 year warranty, including free annual inspections (based on 250 linear feet). UNIVERSAL PEST CONTROL 623 979-1983 www.universalpestcontrol.com,email: serviceinfo@universalpestcontrol.com

BAD DECISIONS HAVE CONSEQUENCES

MONSOON RAIN = TERMITES

Monsoon rains bring out #Termites. Customers are calling with signs of Termite tubes. Check around your exterior foundation and inside your garage at the felt expansion joint around the edges of floor and inside any built in cabinets or shelving.  Check our web site for pictures of what termite tubes look like #universalpestcontrol.com or go to Google images and ask for #subterranean termite tubes. Termite treatments with TERMIDOR starting at $599.00, 5 year warranty, free annual inspections. UNIVERSAL PEST CONTROL 623 979-1983.